House is beautiful, kitchen is stocked, but we shouldn't have trusted the reviews that say no AC is ok on the island.

We researched many rentals and after reading reviews about Hale Ohana Nui, felt comfortable paying the luxury price for this rental even though three out of four bedrooms we needed were not air conditioned.

Upon checking into this home, all the windows were open to showcase the amazing views. Unfortunately, back bedroom was approximately 95 degrees, right in the sun, and even after using 4 fans all night long, didn't cool down below 83. Island temperatures were 81 degrees for our entire 10 day stay.

The two back bedrooms couldn't close the doors, as the heat just kept rising. Even as close friends, it was awkward getting ready for bed and sleeping next door to our friends with the doors wide open.

Upstairs in the AC there are no inside seating areas that comfortably fit 8 people except the dining table, which isn't super comfortable to relax in as it has a bench seat. Sitting outside wasn't possible because of the heat and the intense sun - there are no window coverings to keep the sun out of the third floor living space so we never really knew what to do during the time the sun was setting.

There are notes on the walls everywhere, as well as an unprofessional note in the guest book that talks about making sure the trash is organized correctly because "god forbid the city employees earn a day's pay" or something like that. I guess it never occurred to them that their guests may be city or sanitation department employees?

The notes say what to do at checkout, but they aren't all the same. We texted the manager to ask for ONE list of checkout details and mentioned that we placed the garbage in the freezer as asked in one of the notes and he had no idea what I was talking about.

We were nervous we'd miss a note telling us to do something and not get our deposit back.

If it'

House is beautiful, kitchen is stocked, but we shouldn't have trusted the reviews that say no AC is ok on the island. <br/><br/>We researched many rentals and after reading reviews about Hale Ohana Nui, felt comfortable paying the luxury price for this rental even though three out of four bedrooms we needed were not air conditioned. <br/><br/>Upon checking into this home, all the windows were open to showcase the amazing views. Unfortunately, back bedroom was approximately 95 degrees, right in the sun, and even after using 4 fans all night long, didn't cool down below 83. Island temperatures were 81 degrees for our entire 10 day stay. <br/><br/>The two back bedrooms couldn't close the doors, as the heat just kept rising. Even as close friends, it was awkward getting ready for bed and sleeping next door to our friends with the doors wide open. <br/><br/>Upstairs in the AC there are no inside seating areas that comfortably fit 8 people except the dining table, which isn't super comfortable to relax in as it has a bench seat. Sitting outside wasn't possible because of the heat and the intense sun - there are no window coverings to keep the sun out of the third floor living space so we never really knew what to do during the time the sun was setting. <br/><br/>There are notes on the walls everywhere, as well as an unprofessional note in the guest book that talks about making sure the trash is organized correctly because "god forbid the city employees earn a day's pay" or something like that. I guess it never occurred to them that their guests may be city or sanitation department employees? <br/><br/>The notes say what to do at checkout, but they aren't all the same. We texted the manager to ask for ONE list of checkout details and mentioned that we placed the garbage in the freezer as asked in one of the notes and he had no idea what I was talking about. <br/><br/>We were nervous we'd miss a note telling us to do something and not get our deposit back. <br/><br/>If it'

We were so thankful to be able to get into this property as the property we were staying in had an electrical fire (with a different rental co.)so we are so very thankful to Hawaii life for being there and helping us get into this amazing home. You and this home were perfect. Mahalo

We were so thankful to be able to get into this property as the property we were staying in had an electrical fire (with a different rental co.)so we are so very thankful to Hawaii life for being there and helping us get into this amazing home. You and this home were perfect. Mahalo

We rented this house to bring our family together to celebrate my wife’s 60th birthday. The property was ideally suited for my wife and our three children and their spouses. Five bedrooms, all with in suite baths. Vary spacious and comfortable. Location was fantastic, overlooking the golf course, an ideal spot for watching spectacular sunsets. Fifteen minutes to Hanalei beach. The house is very well maintained and spotlessly clean. Of special note; our family enjoys cooking together when we meet up and this home has the best equipped kitchen we have ever encountered in a vacation rental, bar none.

We rented this house to bring our family together to celebrate my wife&#x2019;s 60th birthday. The property was ideally suited for my wife and our three children and their spouses. Five bedrooms, all with in suite baths. Vary spacious and comfortable. Location was fantastic, overlooking the golf course, an ideal spot for watching spectacular sunsets. Fifteen minutes to Hanalei beach. The house is very well maintained and spotlessly clean. Of special note; our family enjoys cooking together when we meet up and this home has the best equipped kitchen we have ever encountered in a vacation rental, bar none.

Wonderful place to bring a large family. We were a group of 9 and had plenty of space and then some. The views are amazing from every spot in the house!! The main kitchen was more that well equipped for cooking and had everything that you to feel at home!! We were nervous about the whole house not having central heat and air but it was never an issue. We can't say enough good things about this house and can not wait to return!!

Wonderful place to bring a large family. We were a group of 9 and had plenty of space and then some. The views are amazing from every spot in the house!! The main kitchen was more that well equipped for cooking and had everything that you to feel at home!! We were nervous about the whole house not having central heat and air but it was never an issue. We can't say enough good things about this house and can not wait to return!!

We were 3 generations in the house and we head a great time. The house was spacious and comfortable and everyone could spread out. The dining table fit most of us and the outdoor lanai was great for meals. The location is very close to many activities and the grocery store. The local roosters like to crow early. The view of the ocean and Napali coast is wonderful.

We were 3 generations in the house and we head a great time. The house was spacious and comfortable and everyone could spread out. The dining table fit most of us and the outdoor lanai was great for meals. The location is very close to many activities and the grocery store. The local roosters like to crow early. The view of the ocean and Napali coast is wonderful.

The home is beautiful and amazing with outstanding views of the ocean and the mountains. Located in a great area close to the beaches, shopping and other small towns. Hawaii Life was so easy to work with and answered any questions we had about the area and had great recommendations. We will be back!

The home is beautiful and amazing with outstanding views of the ocean and the mountains. Located in a great area close to the beaches, shopping and other small towns. Hawaii Life was so easy to work with and answered any questions we had about the area and had great recommendations. We will be back!

We were an extended family of 12 including children. We all loved the house. There was plenty of room, the kitchen was well equipped with plenty of room for all of us. We could walk to the small beach in Princetown and it was 10 minutes to Hanalei Bay, so a good location.

We were an extended family of 12 including children. We all loved the house. There was plenty of room, the kitchen was well equipped with plenty of room for all of us. We could walk to the small beach in Princetown and it was 10 minutes to Hanalei Bay, so a good location.

The pictures do not do this house justice. It's flawlessly gorgeous.

The pictures do not do this house justice. It's flawlessly gorgeous.

A lovely home in a beautiful neighborhood was the perfect spot for our family. Spacious and clean with all the amenities you could ask for. Sunsets were exquisite.

A lovely home in a beautiful neighborhood was the perfect spot for our family. Spacious and clean with all the amenities you could ask for. Sunsets were exquisite.

Manager's Response

The first part is on us. We didn’t realize that A/C was going to be a big issue. It was very hot during our stay and the people on the main floor baked. It was terrible.
The second issue was the condition of the house and the response from the agency. When we checked in, we spent a lot of the first day reporting issues, some because we didn’t want to be charged for damages that existed, and some that were a problem. The list included: cabinet door with broken hinge, kitchen window that wouldn’t close, no tv remote for kitchen, two burners on cooktop that weren’t functional, sliding door handle ready to fall off, upstairs sink broken, washing machine on main floor broken, dirty cabinets, ants all over kitchen, water leaking on floor from refrigerator, broken beach chairs and missing umbrella parts. The worst of the issues were the ants and the water. As far as the ants, the next day a young man came and cleaned like it was supposed to have been cleaned (he said there was sugar all over the pantry) and we were given any bait. I spent the next 3-4 days baiting and spraying ants. As far as the water leaking out, the agent’s response to me was “that isn’t good “ and that was it. Nothing was ever done and we continued to mop up water. All in all, expected more.

The first part is on us. We didn&#x2019;t realize that A/C was going to be a big issue. It was very hot during our stay and the people on the main floor baked. It was terrible.<br/>The second issue was the condition of the house and the response from the agency. When we checked in, we spent a lot of the first day reporting issues, some because we didn&#x2019;t want to be charged for damages that existed, and some that were a problem. The list included: cabinet door with broken hinge, kitchen window that wouldn&#x2019;t close, no tv remote for kitchen, two burners on cooktop that weren&#x2019;t functional, sliding door handle ready to fall off, upstairs sink broken, washing machine on main floor broken, dirty cabinets, ants all over kitchen, water leaking on floor from refrigerator, broken beach chairs and missing umbrella parts. The worst of the issues were the ants and the water. As far as the ants, the next day a young man came and cleaned like it was supposed to have been cleaned (he said there was sugar all over the pantry) and we were given any bait. I spent the next 3-4 days baiting and spraying ants. As far as the water leaking out, the agent&#x2019;s response to me was &#x201C;that isn&#x2019;t good &#x201C; and that was it. Nothing was ever done and we continued to mop up water. All in all, expected more.

This is the best house. Lot's of rooms with King beds and AC upstairs. The location is absolutely perfect. Very short walk to Queen's Bath trailhead (my husband and son went down 4 times). Beautiful sunsets. Had all breakfasts and many dinners in the well appointed kitchen. With 4 different families, everyone had space to spread out and enjoy a little alone time if they wanted to. I would highly recommend and hope to go back some day.

This is the best house. Lot's of rooms with King beds and AC upstairs. The location is absolutely perfect. Very short walk to Queen's Bath trailhead (my husband and son went down 4 times). Beautiful sunsets. Had all breakfasts and many dinners in the well appointed kitchen. With 4 different families, everyone had space to spread out and enjoy a little alone time if they wanted to. I would highly recommend and hope to go back some day.

Manager's Response

I was very satisfied with the house and location. My whole family of 12 fit comfortably. 2 washers and 2 dryers were very convenient. The 2nd floor kitchen is large and spacious. The main floor is not conditioned, so I recommend acquiring a few cheap box fans. The views are amazing. Nearby you will find a grocery store and restaurants. Hanalei Bay is just down the mountain with all it has to offer. The Dolphin Restaurant is excellent, no reservations, so arrive early. I recommend this rental to any larger families.

I was very satisfied with the house and location. My whole family of 12 fit comfortably. 2 washers and 2 dryers were very convenient. The 2nd floor kitchen is large and spacious. The main floor is not conditioned, so I recommend acquiring a few cheap box fans. The views are amazing. Nearby you will find a grocery store and restaurants. Hanalei Bay is just down the mountain with all it has to offer. The Dolphin Restaurant is excellent, no reservations, so arrive early. I recommend this rental to any larger families.

Manager's Response

Stayed here with the entire family and happy we chose this place... so much room, enough to hang out as a family and enough room for everyone to stretch out. The home is in great shape and the kitchen has everything you need to cook nice family meals.

The views are amazing and I found myself out there each day watching the sunset.

Please be aware there is only AC on the top level and it can get a bit warm on the lower levels. It would be good if there were some larger fans in the house to move more air.

I would stay here again.

Stayed here with the entire family and happy we chose this place... so much room, enough to hang out as a family and enough room for everyone to stretch out. The home is in great shape and the kitchen has everything you need to cook nice family meals. <br/><br/>The views are amazing and I found myself out there each day watching the sunset. <br/><br/>Please be aware there is only AC on the top level and it can get a bit warm on the lower levels. It would be good if there were some larger fans in the house to move more air.<br/><br/>I would stay here again.

Manager's Response

Excellent home, worked perfectly for our group of seven. The property was fully equipped with everything we needed and the kitchen was fantastic. Very clean and well organized and of course the view of Bali Hai was as advertised. I will rent this again when I come back with my children and grandchildren.

Excellent home, worked perfectly for our group of seven. The property was fully equipped with everything we needed and the kitchen was fantastic. Very clean and well organized and of course the view of Bali Hai was as advertised. I will rent this again when I come back with my children and grandchildren.

Manager's Response

I stayed at Hale Ohana Nui with 10 other friends. The house is tri-level, with 5 bedrooms and 6 bathrooms. 4 of the bedrooms have a single bed, and the last bedroom has two sets of bunk beds. Each level has a fridge and sink. It's a pretty great setup for a large group, with 3 dishwashers and two sets of washers/dryers. I wouldn't consider it private, as it is right next to two homes, but the neighborhood was quiet. Walking distance to Queen's Bath trail, and convenient drive to Anini Beach and Hanalei Bay. Nice views from the top floor. We really enjoyed our stay!

I stayed at Hale Ohana Nui with 10 other friends. The house is tri-level, with 5 bedrooms and 6 bathrooms. 4 of the bedrooms have a single bed, and the last bedroom has two sets of bunk beds. Each level has a fridge and sink. It's a pretty great setup for a large group, with 3 dishwashers and two sets of washers/dryers. I wouldn't consider it private, as it is right next to two homes, but the neighborhood was quiet. Walking distance to Queen's Bath trail, and convenient drive to Anini Beach and Hanalei Bay. Nice views from the top floor. We really enjoyed our stay!

Manager's Response

This was a family vacation so this house was perfect for 4 families. It was located near the Princeville Botanical, mini golf, lighthouse, two kid friendly beaches, close to town and right by the Queens Bath entrance. We would definitely stay there again.

This was a family vacation so this house was perfect for 4 families. It was located near the Princeville Botanical, mini golf, lighthouse, two kid friendly beaches, close to town and right by the Queens Bath entrance. We would definitely stay there again.

Manager's Response

I was hesitant to book this home because I didn’t see any reviews online. But overall, this was as good as a vacation rental can get. There was a helpful printout featuring all the house rules, the light switches were labeled, great beach supplies, and the house is stocked with working appliances and toiletries, etc. when I reached out to the property manager to ask about gas for the grill she responded right away. Gas is actually a direct feed to the grill, so no propane needed! Filtered water in the sink for water bottles, great towels and linens. Perfect sunset views every night. Easy check in/check out process.

I was hesitant to book this home because I didn&#x2019;t see any reviews online. But overall, this was as good as a vacation rental can get. There was a helpful printout featuring all the house rules, the light switches were labeled, great beach supplies, and the house is stocked with working appliances and toiletries, etc. when I reached out to the property manager to ask about gas for the grill she responded right away. Gas is actually a direct feed to the grill, so no propane needed! Filtered water in the sink for water bottles, great towels and linens. Perfect sunset views every night. Easy check in/check out process.

Manager's Response

I was hesitant to book this home because I didn’t see any reviews online. But overall, this was as good as a vacation rental can get. There was a helpful printout featuring all the house rules, the light switches were labeled, great beach supplies, and the house is stocked with working appliances and toiletries, etc. when I reached out to the property manager to ask about gas for the grill she responded right away. Gas is actually a direct feed to the grill, so no propane needed! Filtered water in the sink for water bottles, great towels and linens. Perfect sunset views every night. Easy check in/check out process.

I was hesitant to book this home because I didn&#x2019;t see any reviews online. But overall, this was as good as a vacation rental can get. There was a helpful printout featuring all the house rules, the light switches were labeled, great beach supplies, and the house is stocked with working appliances and toiletries, etc. when I reached out to the property manager to ask about gas for the grill she responded right away. Gas is actually a direct feed to the grill, so no propane needed! Filtered water in the sink for water bottles, great towels and linens. Perfect sunset views every night. Easy check in/check out process.

Manager's Response