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24 Apr 2020
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It’s safe to say that hundreds of thousands of people worldwide were forced to cancel their vacation plans beginning in March of this year. Many travelers looking to make changes to accommodations, flights, or other plans faced extraordinary wait times to speak with a customer service representative. Large companies like Airbnb and Booking.com lacked the support they needed to keep up with demand. In times of upheaval like these, our clients were incredibly grateful for having booked directly with a company able to provide personalized service. 

With that in mind, we compiled the top six reasons why booking your next vacation rental directly is a better bet. Booking directly is likely to save you money, hassle and time. Instead of spending hours surfing the internet, you can spend more time planning your next getaway and then surfing actual swells, like the ones here in Hawai‘i!

1. Booking directly can save you money

Booking directly with a professional property manager is less expensive because there is no commission fee rolled into the booking price and no service fee, either. Also, you’re more likely to get a positive response when you request a discount from a property’s exclusive manager than you would from a travel agent or booking agency. 

Here in Hawai‘i, a “kama‘aina rate” is reserved for state residents, but it’s always worth asking if there are discounts available for travellers like you. 

2. Booking directly gives you local knowledge

Our professional property managers across Hawai‘i live on the same islands as the properties they manage. As a result, they know the homes in our portfolio, the local beaches, the nearby hiking trails, the local food scene, and they are thrilled to share their Hawai‘i with you. They can help you choose the perfect vacation rental home to suit the unique needs of you and your family.

3. Booking directly elevates your whole experience.  

Local property management companies can’t possibly compete with the huge marketing budgets of larger brands like VRBO, Airbnb, Trip Advisor, Booking.com or Expedia. Instead, we focus our efforts on providing top-notch, personalized customer service, and offering exclusive perks available ONLY to guests who book directly. 

4. Booking directly means you get a "best-rate guarantee."

Booking directly through a property management firm gives you a “best-rate guarantee, which means booking directly will always result in the lowest price for a particular property.

5. Booking directly protects you from fraud.

Here are three things you should know before booking your next vacation, to protect you from fraud: 

  • Don’t trust listings on third-party unsecured sites.

  • If the home you’re considering booking has been dramatically discounted, it's probably too good to be true. 

  • A legitimate homeowner or property manager will never ask you to wire funds as the only means of payment. 

When you make your next Hawai‘i vacation booking with our team of professionals, you can feel confident that your identity is protected with our secure payment process. 

6. Booking directly gives you exclusive access. 

Hawai'i Life Vacations is a statewide, professional property management and booking agency with a large inventory of exclusive listings on Kaua‘i, O‘ahu, Maui and the Big Island of Hawai‘i. 

All of our Hawai‘i vacation rental guests receive personalized care and service from our team of knowledgeable reservations staff. We also provide complimentary concierge services that include recommendations, reservations, discounts on local activities, and more. 

Our concierge services ensure that you’ll get the most out of your next Hawai‘i vacation! 

Contact us today so we can assist you with your next Hawai‘i Life Vacation. Email vacations@Hawaiilife.com or call 855-455-3687.